No Sir I Don’t Like It
Monday I received an Email from Reed Hastings, CEO of Netflix. He announced that Netflix was going to split into two separate companies. Netflix being the streaming company and Qwikster being the DVD company. While he says the price will be the same, there will be two separate bills. And this includes two separate websites. Good god man, leave it alone. What about the needs of the customer? That’s what is missing here. Two separate lists? Many, many films that are not available to stream have to be on your DVD list. I don’t want to have two separate lists on distinct sites to update and cross-reference. Streaming and DVD service may be two different services for Netflix but for the customer, they are largely one in the same — access to films. If I can stream it, great, but if not, send me the DVD. Until all the films are available to stream , this doesn’t make sense. The new pricing structure was dumb, this is dumber. At last count on the Netflix blog there are about 25,000 negative posts. Maybe Netflix will see how they pissed off/on their customers and do a 180. I don’t need a DVD company or a streaming company. I need a movie company. With so much of the internet and companies touting integration this move seems like Netflix is taking a giant step backwards. This is like if Amazon removed the 1-click buying button.